Better Customer Service On The Way As Trustees Announce New Benefits Administrator

Change. It is said to be one of the few constants in our lives. Some of us find it challenging to roll with the changes we encounter. Change is often for the better, and leads us to improved circumstances. Isn’t that the kind of change we all want?

The Board of Trustees of the Maryland Electrical Industry Funds (MEIF) is making that change happen now. Business Managers Rodney Rice (Local 307) and Mike McHale (Local 24) and their staffs have been listening to our members – to reports of difficulties reaching anyone at the Fund office, and dissatisfaction with the level of customer service provided.

Roughly eight months ago in response to the issues our participants were experiencing, the MEIF Trustees began a search for a new third-party benefits administrator to deliver better customer service for us. After reviewing proposals from several candidates, the Trustees selected American Benefits Corporation (ABC) as the best choice for our plans. ABC will be taking over our benefits administration, effective March 1, 2024. There is important information in the announcement below, please take a moment to read it. Change is right around the corner, and it is change for the better! Thank you for your patience and understanding as we have moved through this process. We are working every day to make these plans better for you and your families.

In response to substantial feedback from members, the MD Electrical Industry Funds Board of Trustees evaluated potential new third-party administrators. The Trustees selected American Benefit Corporation to provide excellent, personalized services to the members of I.B.E.W. Locals 24 and 307.